Welcome to Pumpum? We put our members at the heart of everything we do. If you want to get answers and information about any of our package deals and services offered, get in touch with our top-rated Member Service Centre. We also welcome feedback, so if we've helped you resolve a problem or you aren't happy with the service you've received, let us know so we can put things right.
We are open Monday – Friday from 11:00 A.M. – 3:00 P.M. Except for weekend and bank holidays we open from 11:00 A.M. – 12:00 P.M. Calls may be monitored or recorded for training.